Maxtrix delivers throughout the contiguous United States. All beds and dressers ship via freight. Most Maxtrix Kids orders take 2-6 weeks to arrive in your home from the time the order is placed. Select orders (weighing less and with smaller...

Maxtrix delivers throughout the contiguous United States. All beds and dressers ship via freight. Most Maxtrix Kids orders take 2-6 weeks to arrive in your home from the time the order is placed. Select orders (weighing less and with smaller dimensions) may qualify for ground shipment. Once your order has shipped you will receive a shipping confirmation text or email with tracking information. Freight TransitFreight transit times vary based on the delivery destination. East Coast destinations typically take 10-15 business days. Orders shipping to the mid-west, west coast, and rural areas should anticipate 15-30 business days transit time. Please note all transit times are estimates only. Due to the nature of the freight shipping process, we are unable to guarantee delivery dates. Once your shipment arrives in your local area; the freight carrier will contact you to schedule a delivery appointment. Delivery times are generally Monday through Friday 8 AM-5 PM.Your order will be delivered to the first door of your choice (garage, inside front door, or porch).&#xA0;A signature is required at time of delivery. This method is delivery only, no additional services are included.Ground TransitGround transit times vary from 4 to 10 days once processed. Ground deliveries do not require a signature or appointment. Orders will be left at your front door or mail receiving room. &#xA0;Note: Maxtrix furniture components are made from solid hardwoods and can be heavy - we recommend having 2 adults present to carry items into your home. Depending upon the size of your order, shipments may come on a pallet. &#xA0;

Transit Times

Most carriers require an individual 18+ to receive and sign for the shipment – deliveries cannot be left unattended. When your delivery arrives, please inspect and confirm piece count. In the event of any damaged or missing items; please retain...

Most carriers require an individual 18+ to receive and sign for the shipment &#x2013; deliveries cannot be left unattended.When your delivery arrives, please inspect and confirm piece count. If there are any damaged or missing items; please retain all items, make a note on the freight delivery receipt, and take a photo of the damage. Then, complete the Replacement Parts &amp; Hardware form <a href="https://www.maxtrixkids.com/pages/replacement-parts-and-hardware">here</a>&#xA0;and we&#x2019;ll resolve any problems quickly. Please do not refuse your delivery &#x2013; this will make it more difficult, and time-consuming to identify and resolve any issues with an order.

What to Expect When Your Order Arrives

Once your shipment arrives in your local area; the freight carrier will contact you to schedule a delivery appointment. Delivery times are generally Monday through Friday 8AM-5PM. This carrier requires the signature of an individual 18+ at the...

Once your shipment arrives in your local area; the freight carrier will contact you to schedule a delivery appointment. Delivery times are generally Monday through Friday 8AM-5PM. This carrier requires the signature of an individual 18+ at the time of delivery. Deliveries cannot be left unattended.

Preparing for Delivery

Here is a link to track your order! If you do not have an account yet, you can still track your order status. https://maxtrixkids.aftership.com/

Here is a link to track your order! If you do not have an account yet, you can still track your order status.https://maxtrixkids.aftership.com/

Track your Maxtrix Order

FREIGHT SHIPPING OPTIONS Standard Curbside/Outside: Your order will be delivered to the first dry area outside of the home. A delivery appointment will be scheduled in advance and a signature is required at time of delivery. This method is...

We now offer a Room of Choice delivery option for $50.00, which can be selected at checkout. Please note that if you choose Expedited Shipping, your order will not be eligible for this option.

Will My Order be Brought Inside?

BEYOND POINT DELIVERY (BPD): In some cases, our freight carriers may deem a certain area, based on location, to be a 'beyond point' or 'remote delivery location'. This is because the freight carrier does not perform regular deliveries in these...

Furniture &amp; Freight Delivery Charges:<img src="https://attachments.gorgias.help/8X1Bk7d9n4lxKgRm/hc/DrQqY7XQQAxL4Wjv/2024080615-bf87df2b-b376-4092-8012-35f2c629df58-mx_shippingcharges.png" style="width: 300px;" class="fr-fic fr-dib"> Room of Choice: We now offer a Room of Choice delivery option for $50.00, which can be selected at checkout. Please note that if you choose Expedited Shipping, your order will not be eligible for this option. &#xA0;BEYOND POINT DELIVERY (BPD):In some cases, our freight carriers may deem a certain area, based on location, to be a &apos;beyond point&apos; or &apos;remote delivery location&apos;. This is because the freight carrier does not perform regular deliveries in these areas and as a result, an additional fee will be applied. EXPEDITED SHIPPING:We do offer an expedited shipping option that ensures your order arrives within 10 business days after it&#x2019;s shipped! Please note, this option includes&#xA0;curb-side delivery only&#xA0;and would not qualify for Room of Choice. The cost for expedited shipping is $299.00. FREE SHIPPING ON ORDERS OF $1,000+No offer code is required. Discount does not apply to the purchase of oversized components as detailed in link below. Qualifying orders are based on merchandise order subtotal after any promotion code and before applicable taxes are applied to your order. Available to U.S residents only. Offer valid only at www.maxtrixkids.com. To browse the list of oversized components/bed parts click <a href="https://www.maxtrixkids.com/pages/oversized-products">here</a>. &#xA0;

Shipping Charges

We do offer an expedited shipping option. This would allow your order to be delivered to you within 10 business days once shipped. This option offers curbside delivery only . The expedited shipping cost is $299.00

We do offer an expedited shipping option. This would allow your order to be delivered to you within 10 business days once shipped. This option offers curbside delivery only.&#xA0;The expedited shipping cost is $299.00

Can My Order be Expedited?

Unfortunately, we do not ship internationally at this time. If you would like to purchase our products you would need to set up your own shipping or freight forwarding method. Please keep in mind that this tends to be very expensive and can...

Unfortunately, we do not ship internationally at this time. If you would like to purchase our products you would need to set up your own shipping or freight forwarding method. Please keep in mind that this tends to be very expensive and can sometimes cost more than the price of the beds themselves. Once you have made freight forwarding arrangements, we would be happy to go over the next steps in the process.

Do You Ship Internationally?

Freight shipping transit time is impacted by factors including distance, worker availability, route, and season. Freight shipping is required to make multiple stops in between our warehouse and the local delivery station nearest to you. Because...

Freight shipping transit time is impacted by factors including distance, worker availability, route, and season. Freight shipping is required to make multiple stops in between our warehouse and the local delivery station nearest to you. Because there&#x2019;s no limit to the number of stops a carrier can make when filling their trailer to capacity, there&#x2019;s no guarantee of when your order&apos;s delivery timing will be scheduled for until it arrives at the final mile center.&#xA0;

Why is My Order Taking So Long to Deliver?

Maxtrixkids

Shipping, Tracking, Delivery

Bed Height by Type